Pacific Medical Group Notice of Privacy Practices and Website Privacy Notice
Effective date: January 1, 2026
Last reviewed: May 1, 2026
Pacific Medical Group
7864 Willoughby Ave.
Los Angeles, CA 90046
Phone: (323) 899-3531
Email: info@pacificmedicalgroup.net; do not send detailed medical information by unsecured email unless you understand and accept the risks.
Please Review This Notice Carefully
This notice describes how medical information about you may be used and disclosed, how you can get access to this information, and what rights you have regarding your health information.
Pacific Medical Group is committed to protecting the privacy, confidentiality, and security of your medical information. We follow federal and California privacy laws, including the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, the California Confidentiality of Medical Information Act, and other laws that may provide additional protections for certain categories of information.
This notice also includes a website privacy notice for information collected through pacificmedicalgroup.net and related online services.
Who Follows This Notice
This notice applies to Pacific Medical Group, Dr. Michael Yang, and members of our workforce, including employees, contractors, clinicians, trainees, and business associates who create, receive, maintain, transmit, or help protect health information on behalf of Pacific Medical Group.
If an independent clinician, tenant, or outside professional maintains separate medical records or operates a separate practice, that clinician or practice may provide a separate notice of privacy practices.
Your Health Information. Your Rights. Our Responsibilities.
Your Rights
You have the right to:
Get a paper or electronic copy of your medical record.
Ask us to correct your medical record.
Request confidential communications.
Ask us to limit certain uses or disclosures.
Get a list of certain disclosures we have made.
Get a copy of this notice.
Choose someone to act for you.
File a complaint if you believe your privacy rights have been violated.
Request this notice and related communications in an accessible format.
Your Choices
For certain health information, you can tell us your preferences about what we share, including whether we share information with family, close friends, caregivers, or others involved in your care.
Our Uses and Disclosures
We may use and share your health information to:
Treat you.
Run our practice.
Bill for services.
Comply with the law.
Help with public health and safety issues.
Respond to certain legal, oversight, and government requests when permitted or required by law.
If we create, receive, or maintain substance use disorder patient records that are subject to 42 CFR Part 2, those records receive additional protections described below.
Your Rights in Detail
Get a Copy of Your Medical Record
You can ask to see or receive a paper or electronic copy of your medical record and other health information we maintain about you.
Under California law, we generally provide copies within 15 days after receiving a valid written request, unless a legally recognized exception applies. We may charge a reasonable, cost-based fee when allowed by law.
Ask Us to Correct Your Medical Record
You can ask us to correct health information about you that you believe is incorrect or incomplete. We may say no in some circumstances, but we will tell you why in writing within the time required by law.
If we deny a correction request, you may have the right to submit a written statement of disagreement or addendum for inclusion in your record, as allowed by California law.
Request Confidential Communications
You can ask us to contact you in a specific way, such as by phone, mail, portal message, or at a specific address. We will agree to reasonable requests. You do not need to explain the reason for the request if you are asking for confidential communications.
Ask Us to Limit What We Use or Share
You can ask us not to use or share certain health information for treatment, payment, or health care operations. We are not always required to agree, and we may decline if the request would affect your care or conflict with legal obligations.
If you pay out of pocket in full for a health care item or service, you can ask us not to share that information with your health plan for payment or health care operations. We will agree unless a law requires us to share the information.
Get a List of Certain Disclosures
You can ask for an accounting of certain disclosures of your health information for the six years before the date of your request. The accounting will not include every disclosure, such as disclosures for treatment, payment, health care operations, or disclosures you specifically authorized, unless a stricter law requires otherwise.
If we maintain electronic substance use disorder records subject to 42 CFR Part 2, you may have additional rights to receive information about certain disclosures of those records.
Get a Copy of This Notice
You can ask for a paper copy of this notice at any time, even if you have agreed to receive it electronically. We will provide a paper copy promptly.
Choose Someone to Act for You
If you have given someone medical power of attorney, if someone is your legal guardian, or if another person has legal authority to act for you, that person may exercise your rights and make choices about your health information. We will verify that the person has this authority before taking action.
File a Complaint
You may complain if you believe we have violated your privacy rights. You can contact us using the privacy contact information at the top of this notice.
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.
Your Choices
For certain health information, you can tell us your choices about what we share. Tell us what you want us to do, and we will follow your instructions when required by law.
Family, Friends, Caregivers, and Others Involved in Your Care
You have the right and choice to tell us whether we may share information with family, close friends, caregivers, or others involved in your care or payment for your care.
If you are unable to tell us your preference, for example if you are unconscious or unavailable, we may share information if we believe it is in your best interest and the disclosure is permitted by law.
Disaster Relief and Serious Threats
We may share information when necessary for disaster relief or when needed to prevent or reduce a serious and imminent threat to health or safety, consistent with applicable law.
Marketing, Sale of Information, Psychotherapy Notes, and SUD Counseling Notes
We will not use or disclose your health information for marketing purposes, sell your health information, or share most psychotherapy notes unless you give us written permission, except as allowed by law.
If we maintain substance use disorder counseling notes subject to 42 CFR Part 2, we will not use or disclose those notes without a separate written consent, except as specifically permitted by law.
Fundraising
Pacific Medical Group does not currently conduct fundraising using patient health information. If that changes, we will give you any required advance notice and an opportunity to opt out. If substance use disorder patient records subject to 42 CFR Part 2 are involved, we will provide clear and obvious notice in advance and a choice about whether to receive fundraising communications using that information.
How We Typically Use or Share Your Health Information
Treatment
We can use your health information and share it with other professionals who are treating you.
Example: We may share relevant health information with another physician, therapist, laboratory, pharmacy, imaging center, or specialist involved in your care.
Running Our Practice
We can use and share your health information to run our practice, improve your care, train staff, conduct quality review, manage scheduling, communicate with you, and operate our clinic.
Example: We may use your health information to review treatment outcomes, coordinate services, respond to patient questions, or maintain appointment records.
Billing and Payment
We can use and share your health information to bill and obtain payment from you, a health plan, or another responsible payer.
Example: We may give information to your health insurance plan so it can determine coverage or payment for services.
Other Uses and Disclosures Allowed or Required by Law
We are allowed or required to share your information in other ways, usually in ways that contribute to public health, safety, legal compliance, or oversight. We must meet applicable legal conditions before sharing information for these purposes.
Public Health and Safety
We may share health information for certain public health and safety purposes, such as:
Preventing or controlling disease.
Reporting adverse reactions to medications or products.
Helping with product recalls.
Reporting suspected abuse, neglect, or domestic violence when required or permitted by law.
Preventing or reducing a serious threat to health or safety.
Research
We may use or share your information for health research only when permitted by law, with required safeguards, and with patient authorization when required.
Complying With the Law
We will share information about you if state or federal law requires it, including with the U.S. Department of Health and Human Services if it wants to determine whether we are complying with federal privacy law.
Workers’ Compensation, Oversight, and Government Requests
We may use or share health information:
For workers’ compensation claims.
With health oversight agencies for activities authorized by law.
For special government functions, such as military, national security, or protective services, when applicable.
For mandated reporting, including child abuse, elder abuse, dependent adult abuse, sexual assault, intimate partner violence, or other legally required reports.
Law Enforcement, Lawsuits, and Legal Proceedings
We may use or share health information for law enforcement, judicial, administrative, or legal proceedings only as permitted or required by law. A subpoena, court order, warrant, or government request does not automatically permit disclosure of all information. We review requests to determine whether disclosure is legally required or permitted and whether additional protections apply.
Where special federal or California privacy protections apply, including protections for substance use disorder records, mental health records, HIV/AIDS information, genetic information, reproductive or sexual health information, or minor-consent services, we will follow the stricter applicable rule.
Coroners, Medical Examiners, and Funeral Directors
We may share health information with a coroner, medical examiner, or funeral director when an individual dies and when permitted or required by law.
Special Protections for Substance Use Disorder Records
Certain substance use disorder patient records are protected by federal law at 42 CFR Part 2. These protections apply to records that would identify a person as having or having had a substance use disorder and that are created, received, or maintained by a federally assisted substance use disorder program, or by certain lawful holders of those records.
Pacific Medical Group will treat substance use disorder information with special care. If we operate a program, component, or service that is subject to 42 CFR Part 2, or if we receive records from a Part 2 program, we will follow the requirements of Part 2.
Consent for SUD Records
For substance use disorder records subject to 42 CFR Part 2, most uses and disclosures require your written consent unless a specific exception applies.
You may provide a single written consent for future uses and disclosures of Part 2 records for treatment, payment, and health care operations. You may revoke that consent in writing, except to the extent we have already acted in reliance on it.
Redisclosure of SUD Records
When we disclose Part 2 records with your consent, we will include a copy of the consent or a clear explanation of the scope of the consent when required by law.
If a HIPAA-covered provider, health plan, or business associate receives Part 2 records pursuant to a valid consent for treatment, payment, and health care operations, that recipient may be allowed to redisclose the records as permitted by HIPAA. However, the records still may not be used or disclosed in civil, criminal, administrative, or legislative proceedings against you unless you provide specific written consent or there is a court order and subpoena or similar legal requirement that meets Part 2 standards.
Legal Proceedings Against You
We will not use or disclose Part 2 records or testimony about those records in any civil, criminal, administrative, or legislative proceeding against you without your written consent or a court order that meets Part 2 requirements, together with a subpoena or similar legal mandate when required.
SUD Counseling Notes
If we maintain SUD counseling notes separately from the rest of your medical record, those notes require separate written consent for use or disclosure, except as specifically permitted by law.
Complaints About SUD Record Privacy
You may file a complaint with us using the privacy contact information at the top of this notice. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.
California Privacy and Medical Confidentiality Protections
Pacific Medical Group is located in California and follows California medical privacy laws, including the California Confidentiality of Medical Information Act, when applicable.
California law may provide protections that are stricter than federal HIPAA rules for certain types of information, including mental health information, substance use disorder information, HIV/AIDS information, genetic information, reproductive or sexual health information, minor-consent services, and certain communications with health plans. When California law is stricter than federal law, we will follow the stricter law.
Website Privacy Notice
This section explains how we collect, use, and protect information through pacificmedicalgroup.net and related online services.
Information We May Collect Online
When you visit our website, contact us, request information, or book an appointment online, we may collect:
Contact information, such as name, phone number, email address, and message content.
Appointment request information.
Information you voluntarily provide about symptoms, conditions, or services of interest.
Device and usage information, such as IP address, browser type, pages visited, referring website, and approximate location derived from technical data.
Cookie and analytics information, if cookies or similar technologies are used.
Please do not submit urgent medical information through the website. For emergencies, call 911 or go to the nearest emergency department.
How We Use Website Information
We may use website information to:
Respond to inquiries.
Schedule appointments.
Provide requested information.
Improve website content and usability.
Maintain website security.
Understand general website traffic and performance.
Comply with legal obligations.
If information you submit through the website relates to your health care, it may become protected health information and will be handled under HIPAA, California medical privacy law, and this notice.
Cookies, Analytics, and Tracking Technologies
Our website may use cookies or similar technologies to operate the site, remember preferences, measure website performance, and understand general traffic patterns.
We do not knowingly sell patient health information. We do not intentionally share health information submitted through appointment or contact forms for cross-context behavioral advertising.
Before using third-party tracking or analytics tools on pages where visitors submit health information, we seek to evaluate whether the tool is appropriate for a health care website and whether any required privacy protections or agreements are in place.
You may be able to limit cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Third-Party Services
We may use third-party vendors to host our website, manage scheduling, process payments, send communications, maintain records, provide analytics, or support clinic operations. When vendors create, receive, maintain, or transmit protected health information on our behalf, we require appropriate business associate agreements when required by HIPAA.
Online Communications
Email, text messaging, website forms, and other electronic communications may not be fully secure unless specifically provided through a secure platform. If you communicate with us by unsecured email or text, you understand that there is some risk that the message could be viewed by another person or system. You may ask us to communicate by another method.
California Consumer Privacy Rights
California privacy law, including the California Consumer Privacy Act as amended by the California Privacy Rights Act, gives California residents certain rights regarding personal information collected by covered businesses. Some medical information and protected health information governed by HIPAA or California medical privacy law may be exempt from some CCPA/CPRA requirements.
To the extent CCPA/CPRA applies to information we collect outside the patient-care context, California residents may have the right to:
Know what categories of personal information we collect, use, disclose, sell, or share.
Access personal information we maintain about them.
Request deletion of personal information, subject to legal exceptions.
Request correction of inaccurate personal information.
Opt out of the sale or sharing of personal information.
Limit the use or disclosure of sensitive personal information when the right applies.
Not be discriminated against for exercising privacy rights.
Pacific Medical Group does not knowingly sell personal information. Pacific Medical Group does not knowingly share personal information for cross-context behavioral advertising. If this practice changes, we will update this notice and provide any legally required opt-out mechanism.
To make a California privacy request, contact us using the privacy contact information at the top of this notice. We may need to verify your identity before responding. We will respond within the time required by applicable law.
Accessibility, Disability Rights, and Effective Communication
Pacific Medical Group does not discriminate on the basis of disability. We will provide reasonable modifications and appropriate auxiliary aids and services when needed to communicate effectively with patients and companions with communication disabilities, unless doing so would fundamentally alter the nature of the service or impose an undue burden under applicable law.
Auxiliary aids and services may include, when appropriate, large-print materials, accessible electronic documents, written communications, qualified interpreters, captioning, assistive listening services, or other effective communication supports.
You may request an accessible copy of this notice or ask for communication assistance by contacting us.
Security and Breach Notification
We are required by law to maintain the privacy and security of your protected health information. We use administrative, technical, and physical safeguards to protect health information.
If a breach occurs that may have compromised the privacy or security of your protected health information, we will notify you and any required government agencies as required by law.
Our Responsibilities
We are required by law to:
Maintain the privacy and security of your protected health information.
Follow the duties and privacy practices described in this notice.
Give you a copy of this notice.
Notify you if a breach occurs that may have compromised the privacy or security of your information.
Not use or disclose your information other than as described in this notice or as allowed or required by law, unless you authorize us in writing.
If you authorize us to use or disclose your information, you may revoke that authorization in writing at any time, except to the extent we have already acted in reliance on it.
Changes to This Notice
We may change the terms of this notice. The new notice will apply to all information we maintain about you. The current notice will be available upon request, in our office, and on our website.
Questions
For questions about this notice or our privacy practices, contact:
Pacific Medical Group Privacy Contact
7864 Willoughby Ave.
Los Angeles, CA 90046
Phone: (323) 899-3531
Email: info@pacificmedicalgroup.net